It seems so easy, going to Lowes or Home Depot to pick up your new faucet, toilet, or disposal. You can pick the style you like, even the color or finish, then bring it home to install yourself or have your plumber install.
If you call a plumber to install your new fixture you may be surprised to learn that they will no longer install big box store fixtures. Why would they do that, you might ask? Unfortunately for our consumers, big-box stores sell substandard lines of your name-brand fixtures. So your Delta faucet that you get from Lowe’s is not the same quality that you would buy from a plumbing supplier.
Many times the piping is half the size, and many parts that are copper or brass from the plumbing supplier will be plastic from the big box stores. In many cases the quality is so cheap that plumbers are afraid that installing them will cause a flood in the homeowners house requiring their (plumber’s) insurance to pay for the damage. Plastic is great for many plumbing locations, however not where city water pressures in many municipalities are over 100 psi.
Next time you are in the big box store of your choice, pick up a few of the kitchen sink faucets. Most feel like the box is empty! That’s because the entire faucet is plastic! This is the most used faucet in your home which is continually connected to your pressurized water system.
So more and more plumbers are informing their clients to take back the big box fixtures. Many times your plumber can supply your fixture for an additional $30, is twice the quality of the big box fixture, includes a two year warranty, and your plumber will pick it up for you.
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Paula O says:
May 8, 2016 at 7:08 am What a very informative article. I replaced my Moen faucet with one that I picked up from a local hardware store and I was surprised and unhappy with the quality. The one that came with the house was of a much higher standard.